CSG has been processing ACH payments since our inception and are recognized as a best in class preferred partner by NACHA for ACH validation. This aside, our ability to fund as soon as same day differentiates us from ACH who identifies up to 7 business days to reflect available funds in your bank account. Additionally Stripe requires the use of Plaid, a third party solution effectively driving up costs, to support validation of the customer banking information prior to being able to process ACH transactions. This creates additional development efforts as well as added latency to the process, where your transaction sale request to CSG Forte can incorporate a verification request in-line with an authorization request. While technically you can elect to use Stripe’s .js service instead of Plaid, the Stripe process requires 1-2 days simply to complete verification, then you still have to process the authorization request and wait the allotted 5-7 days for eventual (or potential) funding

With CSG Forte we recognize not all merchants and partners are created equal, however that doesn’t mean because you are not an enterprise client that you won’t experience support needs like one which is why we at CSG Forte have account management representation even for our SMB or growing partner base. Not only will you have a dedicated account manager but you’ll also get access to our Solution Engineering team that are available to assist our Account Management team with integration enhancements, changes, or advise on new network rules and those downstream impacts to transaction processing and consult on workarounds or best practices.

Forte has the ability to meet same day ACH funding needs. However there are account setup modifications required that we would need to administer and the transactions must be captured on our platform no later than 2:45 CT.