FORTE.PAYMENT.SYSTEMS

WELCOME!

Explore the various features of Forte’s Next-gen payment platform –  DEX, offering a complete merchant and partner experience in retail, mail order and ecommerce verticals.

ABOUT FORTE + CSG
PAYMENTS @ FORTE + CSG

AWARDS & RANKINGS

The Strawhecker Group (TSG) informs & guides the world’s leading payment players, from fintech startups to Fortune 500 companies including, JPMorgan, FIS and Elavon. Forte has partnered with TSG since mid year 2020, subscribing to their Gateway Enterprise Metrics (GEM) platform. TSG’s Gateway Enterprise Metrics (GEM) is the only platform in the payments market that provides unique looks to merchant, developer, and gateway performance perspectives. 

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RANKED 1ST - WEEKLY TRANSACTION RANKING

Forte closed out the months of January, February & March 2021, by ranking #1 on GEM’s weekly transaction analysis! In order the determine scores, a quarter of a million checks are performed weekly to come up with the transaction analysis ranking.

RANKED 2ND - API INTEGRATION

Ranked 2nd out of 21 gateways, this one-time assessment evaluates payment gateways’ total API offerings for payment industry functionality and feasibility. As a part of this assessment, TSG evaluates API sets, developer tools, sandbox, and emulators by conducting an integration into the gateway through an eCommerce application. It also benchmarks documentation and reviews navigation.
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Developer resources

RANKED RUNNERUP - GATEWAY MINUTE OUTAGE

In addition to Uptime, GEM uses pings at multiple locations to determine minute outages. If at least 33% of location checks fail at the same time, an outage is recorded. TSG’s GEM platform annually honors leading payment providers. Past winners have included companies such as BluePay (Fiserv), Braintree (A PayPal Company), Square, and Shopify.

HOW TO CONNECT WITH US
INTEGRATION OPTIONS

FORTE CHECKOUT 2.0

Reduce PCI scope and offload the burden of hosting
payment forms with Forte Checkout.

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ADVANCED GATEWAY INTERFACE (AGI)

Process financial transactions quickly and efficiently
with a quick and easy setup.

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WEBSERVICES

RESTful architecture provides a lightweight solution that is
platform- and language-independent.

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BATCH TRANSMISSION

Transmit financial information securely and quickly
for easy tracking and reporting.

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FORTE.JS

Secure and simplify your payment processing through
a Forte.js single-use token.

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BILL PAY & IVR

Collect payments through a customizable and
simple-to-integrate payment portal.

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Complete payments management DEX FeatureS.

Explore the various features of Forte’s Next-gen payment platform offering a complete merchant and partner experience in retail, mail order and ecommerce verticals.

transactions

Merchants can perform four different types of credit card transactions from the Transactions Datagrid. Additionally, merchants can choose to save the customer data from a transaction or perform a one-off transaction without saving customer data.

FUNDING

The Funding Datagrid enables users with the appropriate permissions to view the funding entries of an organization’s locations. By default, Dex displays the funding entries for the previous thirty days, but you can filter the displayed results by Effective Date, Bank Account Number, Amount, Funding Source and/or Funding Status.

REPORTS

The self serve reporting module allows merchants to generate reporting on transaction and funding activities for a given time frame.  Merchants with the appropriate permissions can also export transactions to a .csv file that can then be stored on a local computer or imported into an accounting application for processing.

DATA SHEETS

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DEX INFO SHEET

Need more insight into Dex? View this info sheet to learn more about Dex.
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DEX REFERENCE GUIDE

A quick reference guide to get started in Dex. Information on how to create profile, process transactions, manage permissions and much more.. 

1. GETTING STARTED.

Start here to learn the basics of navigating Dex.

2. Transactions
3. FUNDING
4. DOWNLOADS
5. SERVICE FEES
6. BANK ACCOUNT DISPLAYS

LOOK INSIDE.

Explore key features of DEX in an engaging interactive format

DEX - STEP BY STEP
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DISPUTE MGMT EXPERIENCE
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DEX With EDYNAMO

ELECTONIC BILL PAYMENT & PRESENTMENT
BILL PAY 2.0.

Can be setup with standalone bill presentment pages, kiosks with low profile terminal devices or seamless integrations.

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Kiosk Tablet with POS terminal setup, Bill Search and Checkout
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Interactive billing with advanced analytics
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INTEGRATIONS

Supports integrations for real time lookups and payments.

AUTO PAY

Set up automatic payments on the due date
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SCHEDULE PAY

Set up custom installments

AUTH

O auth for allowing Google, Facebook login
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TEXT TO PAY

Setup Pay-on-te-go from your phone
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NOTIFICATIONS

Get notified for account activities: New bill, upcoming scheduled payment.

OUTPUT SOLUTIONS
PRINT & MAIL

Transactional documents such as bills and statements are valuable, repeatable points of customer contact that have a significant impact on the customer journey. Maximize the value of each customer communication with CSG Output Solutions.

DESIGN

Work with our marketing services department to design
engaging bills and statements and highlight areas of interest
(think payment options, account usage and upsell opportunities).

 

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DIRECT MAIL AND STATEMENT MARKETING

Want to get the most bang for your marketing buck? Add marketing messages to bills and statements. With a near-perfect read rate, these documents are a great vehicle for targeted promotions and offers.We’ve got the expertise to design and deliver.

 

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MAIL AT SCALE

We send over 80 million documents every month on behalf of our customers, making CSG a “Top 10” USPS First-Class mailer.  As a Top 10 mailer, we get the best discounts on postal programs—savings we pass along to you.

 

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START GOING GREEN

At CSG, we value sustainability. That’s why we participate in recycling and reforestation programs like the Sustainable Forestry Initiative, and offer and recyclable materials whenever possible.

 

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ARCHIVAL SERVICES

Paper documents aren’t a thing of the past—they’re part of your organization’s future. CSG provides you with the documents you need to operate today—and archival services to preserve your history for tomorrow.

 

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PRINT SERVICES

Our expert bill designs are customer-centric and operationally efficient. We identify key areas of interest, compose, and tailor delivery of key data to each channel/device. Personalization and customer insights enhance the communication, using APIs to incorporate outside data sources. And our added capabilities such as statement messaging, full color, and the insertion of graphics and/or ad pages ensure that you maximize the value of each customer communication.

 

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ONBOARDING THE PORTFOLIO
CUSTOMER SUCCESS | Platform SLA & Support
Exlore our multi-level support model to ensure customer success, complete with dedicated 24/7 support and relationship teams, to ensure timely support.
View SECURE PDF
View SLA MATRIX
Legal | Sample AGREEMENT
Review sample partner agreement with details on customary terms and conditions with respect to data integrity, service agreements and warranties and regulatory compliance.
VIEW secure pdf
PRICING | TIERED pricing
Review a snapshot of the proposed pricing schedule, eligibility requirements for preferred tier pricing for ACH and credit card transactions. Also included is the pricing for optional value added services, like Account Updater and Forte Verify.
view secure pdf

 CSG FORTE PARTNER
PAYVuS | CASE STUDY

PAYVUS + FORTE

PayVus® is a revolutionary, patented, end-to-end SMB business credit card issuing platform that combines merchant acquiring and business card issuing to deliver exceptional value with a modern approach to merchant services. Aliaswire‘s innovative approach enables ISOs and Acquirers to tap into issuer interchange revenue through the issuance of a PayVus® MasterCard World Business card.

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